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While we strive to stock many parts for our products we cannot guarantee availability.
To reach our Consumer Services Team and request a part, please complete the form below.
If you believe your product is under warranty please also attach a photocopy or scan of your original receipt and submit via photo upload button at the bottom of the form below.
Thank you for choosing LaJobi.
Representatives are available during the following hours to assist you:
9:00 to 5:00 PM EST Mon – Fri
You will need the following information: This can be found on the inside headboard or bottom stretcher bar, or on the back panel of furniture.
- Date of Purchase
- Product Description
- Reason for the Part Request (Description of Problem)
- Model/Serial number
- PO number
- Production Date
- Factory #
Your request will be processed within 3 business days. Warranty is limited to manufacturer's defects within your specific warranty period. There may be charge for parts beyond the warranty. A receipt may be required to make a claim. Alteration or consumer repair, improper storage or handling will void warranty. Finish not covered under warranty.